Shipping policy
Effective Date: April 14, 2025
We at BailinWholesale are committed to providing reliable and timely shipping services for both domestic and international orders.
Shipping Destinations
We currently ship from Rancho Santa Margarita, California to:
- United States (All 50 states)
- International locations worldwide
Shipping availability may vary based on carrier limitations or regional restrictions.
Processing Time
- Orders are typically processed within 1–3 business days.
- Processing time does not include weekends or holidays.
- You will receive a confirmation email with tracking details once your order has shipped.
Shipping Methods & Delivery Time
We use reputable carriers such as UPS, FedEx, DHL, and USPS. Estimated delivery times:
- Domestic (U.S.): 2–7 business days
- International: 7–21 business days (subject to customs clearance)
Delivery times are estimated and not guaranteed, especially for international shipments that may be affected by customs or local carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on destination and order weight. Any applicable duties, taxes, or customs fees for international shipments are the responsibility of the buyer.
Order Tracking
Once your order is shipped, you will receive a tracking number by email. You may track your shipment via the carrier's website.
Delayed, Lost, or Damaged Shipments
- If your shipment is significantly delayed, please contact us.
- If a package is lost in transit or arrives damaged, notify us within 5 business days of delivery.
- We will assist in resolving the issue with the carrier and provide a replacement or refund as applicable.
Contact Us
If you have any shipping-related questions:
📧 Email: support@bailinwholesale.com
📞 Phone: 1(877) 989-4888 (USA) / +1(949) 878-2442 (international)
📬 Mailing Address: 23146 Arroyo Vis, Rancho Sta Marg, CA, 92688, US