Frequently asked questions
QUESTIONS ABOUT...
Wholesale and Order
What is your wholesale price? Can I view the price for wholesale?
This is a B2B store wholesale store. Only approved partners can view the exclusive wholesale and discounted volume prices after logging in.
Who qualifies to be a wholesale partner?
Our Wholesale Program is available to like-minded boutique retailers who would like to partner with us to enhance their housewares selection.
We have a preference to partner with brands that carry other socially and environmentally responsible goods, and who operate with the highest employment standards.
How do I become a wholesale partner?
Visit our Become a wholesale partner page to learn about the program, and to apply.
What's the lead time for orders?
Within the US, the estimated delivery time for standard shipping is 3-7 business days, depending on the destination. Expedited shipping options are available for an additional fee.
For more details on shipping methods, large volume orders, and international shipping, see our full shipping policy.
How do custom orders work?
We love co-creating custom orders for our partners. Simply use the contact form on our website to submit a query and we'll reach out with details. Lead time is typically 6-8 weeks.
Can I use the contents and photos for product listing on our website or marketplaces?
Your account signup or purchasing from our website or affiliates does not constitute your right to use any contents of this site for advertising purposes. You are prohibited from using the site or its content to advertise product listings on your website, affiliate sites, any other marketplaces, platforms or associated publishers. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. Click here to learn more about our Terms of service
What if I need support for my orders?
No problem! Reach out to your friendly dedicated customer care rep and we'll be happy to help you with your order.